Privacy Policy

Privacy Policy — Elise Laurent
Last updated: [December 2025]

Your privacy matters to us. This policy explains how we collect, use, store, and protect your personal data.

1. Data Controller

Elise Laurent
Laagte 5, 7151 BS Eibergen, The Netherlands
Email: help.eliselaurent@hotmail.com

2. Data We Collect

We process data provided by you during:

  • Order checkout

  • Account creation

  • Newsletter signup

  • Website usage (cookies, analytics)

Data may include:
Name, address, email, phone number, order history, payment details, IP address, device type.

3. Why We Process Data

We use your data to:

  • Process and deliver orders

  • Provide customer support

  • Manage returns and exchanges

  • Improve website experience

  • Send marketing emails (only with consent)

4. Cookies

We use functional, analytical, and marketing cookies. See our Cookie Policy for details and opt-out options.

5. Data Sharing

Data may be shared with trusted service providers:

  • Payment partners

  • Fulfilment & logistics partners

  • Analytics and advertising tools (e.g., Meta, TikTok, Google)

We never sell personal data.

6. Data Retention

We retain data as long as necessary for legal and operational purposes.

7. Your Rights

Under GDPR, you may request:

  • Access to your data

  • Correction or deletion of data

  • Withdrawal of consent

  • Data portability

To exercise rights, email: help.eliselaurent@hotmail.com

8. Complaints

You may file a complaint with your local Data Protection Authority.